/*
============================================================
 ROHFELD PROJEKT — rohfeld.com
 © 2026 Roh Media UG — Jannik Hübscher. Alle Rechte vorbehalten.
 Datei: assets/css/support.css
 Letzte Aktualisierung: 12.07.2026
============================================================
*/

/* ============================================================
   ROHFELD Hilfe-Center – baut auf style.css (Tokens/Buttons) auf
   ============================================================ */

/* Kopfbereich */
.sp-header { border-bottom: 1px solid var(--line); background: #fff; position: sticky; top: 0; z-index: 40; }
.sp-header-in { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 16px 0; }
.sp-brand { display: flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); }
.sp-brand svg { width: 22px; height: 22px; }
.sp-brand-name { font-weight: 600; letter-spacing: .22em; font-size: 15px; }
.sp-brand-sub { font-size: 11.5px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); border: 1px solid var(--line); border-radius: 999px; padding: 4px 10px; }
.sp-nav { display: flex; align-items: center; gap: 22px; }
.sp-nav a { color: var(--ink); text-decoration: none; font-size: 14px; }
.sp-nav a:hover { opacity: .7; }
.sp-user { font-size: 13.5px; color: var(--muted); border: 1px solid var(--line); border-radius: 999px; padding: 6px 12px; }
.sp-login { border: 1px solid var(--ink); border-radius: 999px; padding: 7px 15px; }

/* Hero + Suche */
.sp-hero { background: var(--surface); border-bottom: 1px solid var(--line); padding: 58px 0 52px; text-align: center; }
.sp-hero h1 { font-size: clamp(26px, 4vw, 38px); font-weight: 400; margin: 8px 0 24px; }
.sp-search { display: flex; align-items: center; gap: 10px; max-width: 640px; margin: 0 auto; background: #fff; border: 1.5px solid var(--line); border-radius: 14px; padding: 8px 8px 8px 16px; }
.sp-search:focus-within { border-color: var(--ink); }
.sp-search svg { width: 19px; height: 19px; color: var(--muted); flex: 0 0 auto; }
.sp-search input { flex: 1; border: 0; outline: 0; font: 400 15px var(--sans); background: transparent; min-width: 0; }
.sp-search .btn { padding: 11px 20px; }
.sp-search-inline { margin: 0 0 26px; max-width: 560px; }

/* Abschnitte */
.sp-main { padding-bottom: 56px; }
.sp-section { margin-top: 42px; }
.sp-h1 { font-size: clamp(22px, 3vw, 30px); font-weight: 400; margin: 6px 0 10px; }
.sp-h2 { font-size: 18px; font-weight: 600; letter-spacing: .02em; margin: 0 0 16px; }
.sp-lead { color: var(--muted); max-width: 640px; }
.sp-narrow { max-width: 760px; margin-left: auto; margin-right: auto; }
.sp-crumbs { font-size: 12.5px; color: var(--muted); margin-bottom: 6px; }
.sp-crumbs a { color: var(--muted); }
.sp-meta { font-size: 12.5px; color: var(--muted); }
.sp-head-row { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 18px; }

/* Kategorie-Kacheln */
.sp-cats { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 14px; }
.sp-cat-card { display: flex; flex-direction: column; gap: 8px; padding: 20px; background: #fff; border: 1px solid var(--line); border-radius: var(--radius, 14px); text-decoration: none; color: var(--ink); transition: border-color .18s var(--ease), transform .18s var(--ease); }
.sp-cat-card:hover { border-color: var(--ink); transform: translateY(-2px); }
.sp-cat-card svg { width: 26px; height: 26px; }
.sp-cat-card strong { font-size: 15px; font-weight: 600; }
.sp-cat-card span { font-size: 13px; color: var(--muted); line-height: 1.45; }

/* Artikellisten */
.sp-art-list { list-style: none; margin: 0; padding: 0; columns: 2; column-gap: 40px; }
.sp-art-list li { margin: 0 0 10px; break-inside: avoid; }
.sp-art-list a { color: var(--ink); text-decoration: none; border-bottom: 1px solid var(--line); padding-bottom: 2px; }
.sp-art-list a:hover { border-color: var(--ink); }
.sp-art-cards { display: grid; gap: 12px; }
.sp-art-card { display: block; padding: 16px 18px; background: #fff; border: 1px solid var(--line); border-radius: 12px; text-decoration: none; color: var(--ink); transition: border-color .18s var(--ease); }
.sp-art-card:hover { border-color: var(--ink); }
.sp-art-card strong { display: block; font-weight: 600; margin-bottom: 4px; }
.sp-art-card span { font-size: 13px; color: var(--muted); line-height: 1.5; }

/* Artikelseite */
.sp-article-wrap { display: grid; grid-template-columns: minmax(0, 1fr) 260px; gap: 44px; }
.sp-prose { line-height: 1.7; font-size: 15px; }
.sp-prose p { margin: 0 0 14px; }
.sp-prose ul { margin: 0 0 14px; padding-left: 20px; }
.sp-prose li { margin-bottom: 8px; }
.sp-prose strong { font-weight: 600; }
.sp-article-cta { display: flex; align-items: center; gap: 16px; margin-top: 28px; padding: 16px 18px; background: var(--surface); border-radius: 12px; font-size: 14px; flex-wrap: wrap; }
.sp-related { border-left: 1px solid var(--line); padding-left: 26px; }
.sp-related h2 { font-size: 13px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); margin: 4px 0 14px; }
.sp-related ul { list-style: none; margin: 0; padding: 0; }
.sp-related li { margin-bottom: 10px; }
.sp-related a { color: var(--ink); text-decoration: none; font-size: 14px; border-bottom: 1px solid var(--line); }
.sp-related a:hover { border-color: var(--ink); }

/* Ticketliste */
.sp-ticket-table { display: grid; gap: 10px; }
.sp-ticket-row { display: grid; grid-template-columns: 84px minmax(0, 1fr) auto 92px; gap: 14px; align-items: center; padding: 14px 18px; background: #fff; border: 1px solid var(--line); border-radius: 12px; text-decoration: none; color: var(--ink); transition: border-color .18s var(--ease); }
.sp-ticket-row:hover { border-color: var(--ink); }
.sp-ticket-no { font-variant-numeric: tabular-nums; color: var(--muted); font-size: 13px; }
.sp-ticket-subj { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sp-ticket-date { font-size: 12.5px; color: var(--muted); text-align: right; }

/* Status-Abzeichen */
.sp-badge { font-size: 11.5px; letter-spacing: .05em; text-transform: uppercase; padding: 5px 11px; border-radius: 999px; border: 1px solid var(--line); white-space: nowrap; }
.st-offen { border-color: var(--ink); color: var(--ink); }
.st-beantwortet { background: #eaf5ee; border-color: #bfe0cb; color: #2c7a4b; }
.st-geschlossen { background: var(--surface); color: var(--muted); }

/* Ticket-Verlauf */
.sp-thread { display: grid; gap: 14px; margin: 22px 0 26px; }
.sp-msg { border-radius: 14px; padding: 14px 18px; max-width: 92%; }
.sp-msg-kunde { background: var(--ink); color: #fff; justify-self: end; }
.sp-msg-kunde .sp-msg-head span { color: rgba(255,255,255,.65); }
.sp-msg-support { background: #fff; border: 1px solid var(--line); justify-self: start; }
.sp-msg-head { display: flex; gap: 14px; justify-content: space-between; font-size: 12px; margin-bottom: 7px; }
.sp-msg-head span { color: var(--muted); }
.sp-msg-body { font-size: 14.5px; line-height: 1.6; word-wrap: break-word; }

/* Formulare */
.sp-form { background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 22px; }
.sp-form-actions { display: flex; justify-content: flex-end; gap: 12px; margin-top: 6px; }
.sp-reply { margin-top: 4px; }
.sp-close-form { margin-top: 14px; text-align: right; }
.sp-link-btn { background: none; border: 0; color: var(--muted); font: 400 13px var(--sans); text-decoration: underline; cursor: pointer; }
.sp-link-btn:hover { color: var(--ink); }
.sp-closed-note { background: var(--surface); border-radius: 12px; padding: 16px 18px; font-size: 14px; color: var(--muted); }
.sp-closed-note .sp-form { margin-top: 12px; }

/* Hinweis-Kasten */
.sp-cta { display: flex; align-items: center; justify-content: space-between; gap: 20px; flex-wrap: wrap; background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 24px 26px; }

/* Fußzeile */
.sp-footer { border-top: 1px solid var(--line); margin-top: 30px; background: #fff; }
.sp-footer-in { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; padding: 20px 0; font-size: 13px; color: var(--muted); }
.sp-footer-in nav { display: flex; gap: 18px; }
.sp-footer-in a { color: var(--muted); text-decoration: none; }
.sp-footer-in a:hover { color: var(--ink); }

/* Responsiv */
@media (max-width: 860px) {
  .sp-article-wrap { grid-template-columns: 1fr; }
  .sp-related { border-left: 0; padding-left: 0; border-top: 1px solid var(--line); padding-top: 20px; }
  .sp-art-list { columns: 1; }
}
@media (max-width: 640px) {
  .sp-nav { gap: 14px; font-size: 13px; }
  .sp-brand-sub { display: none; }
  .sp-search { flex-wrap: wrap; padding: 10px; }
  .sp-search input { width: 100%; padding: 4px 2px; }
  .sp-search .btn { width: 100%; }
  .sp-ticket-row { grid-template-columns: minmax(0,1fr) auto; }
  .sp-ticket-no, .sp-ticket-date { display: none; }
}